Return Window
You can return most items within 7 days of delivery, provided they are in their original condition with tags and packaging intact.
Escrow Buyer Protection
Every purchase is protected by our escrow system. Your payment is held securely and only released to the vendor after you confirm delivery and satisfaction with your order.
How to Return
- 1. Go to your account and find the order you want to return.
- 2. Click "Request Return" and select the reason.
- 3. We will review your request within 24 hours.
- 4. Once approved, package the item and we will arrange pickup.
- 5. Refunds are processed within 3-5 business days of receiving the returned item.
Non-Returnable Items
- Personalized or custom-made products
- Food and beverage items (for safety reasons)
- Items marked as "Final Sale"